September 04, 2010  | Temp
 

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Our Mission

Our Mission Statement

Cedar Rapids Bank & Trust is committed to relationship banking.

Our Vision Statement

Cedar Rapids Bank & Trust will be the bank of choice in our market:
  • Outstanding people will choose to work at Cedar Rapids Bank & Trust.
  • Extraordinary client service will be our hallmark.
  • The community will acknowledge us as a leader.
  • Our shareholders will receive a just return.
Our Core Beliefs
  • Balance- Our clients, employees, shareholders and community are equally important.
  • Trust- Healthy relationships are built when all parties are committed to the best interests of the other.
  • Excellence- Being the best requires a commitment to continuous improvement.
  • Perspective- Life should be more than work and work should be fun.
Our Client Service Commandments
  • The client is our first priority; they are why we are here.
  • Create a friendly and professional atmosphere.
  • Communicate effectively and consistently.
  • Meet or exceed the client’s expectations.
  • No excuses.
  • Immediately and consistently solicit feedback.

 

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